When you initially contact us, we send you a detailed questionnaire to gather information and further understand your project. Once we have a clear picture, we'll send you one of our information packs to really spark your imagination. We'll also arrange a meeting with Steve and Geoff, the owners of MK&S. During this meeting, they’ll assess the feasibility of your plans, considering factors like site conditions, budget, and timelines. Based on this assessment, he'll recommend the most suitable architect or designer from our network.

Once we review your questionnaire, we’ll contact you to schedule a face-to-face meeting with our directors, Geoff and Steve, who’ll lay out our building process. Our goal here is that once we’ve finished, you’ll have a clear understanding of what to expect working with us and what steps we go through.

We’ll also field any questions you may have, and hear a bit about your story. Most importantly, we’ll both have an idea if we’re a good fit for each other (we know what it’s like working with someone we don’t see eye-to-eye with!) If either of us feel we’re not a great fit, that’s ok! We promise we’ll politely point you in the right direction if that’s the case. But if we both think it’ll be a good match, we go to the next step!

On-Site Design Meeting: For your initial meeting with your chosen architect, Steve will be present to facilitate discussions about your project objectives and ideas. The architect will then explain their process and begin developing concept plans tailored to your vision. If you already have plans, you can skip ahead to plan pricing.

This stage marks an exciting moment as your renovation plans start taking shape. Revisions are made to ensure your complete satisfaction before moving forward. Steve and a quantity surveyor will thoroughly price-check the plans to ensure they align with your budget.

*There is a small admin fee to cover the Q.S. pricing.

Once you're satisfied with the concept plans and pricing, we'll prepare council-ready plans, which will serve as the working drawings for your renovation. Before commencing construction, the plans are priced by a quantity surveyor to ensure fair and accurate pricing. While the council ready plans are being prepared now is great time to ask any remaining questions you may have.
*There is a small admin fee to cover the QS pricing.

Once approved, these plans contain all the necessary information for the physical construction of your dream home. As such they contain every detail required from the type of timber or steel to be used to the cladding and windows used on the outside. These plans are sent to the Council to gain approval for construction to commence.

With pricing confirmed and plans approved, you'll receive your Master Builders Contract, outlining all the details of the project. From dates to rates, all of the major details are identified and discussed with you, then signed off. This contract is the best way to safeguard you and your project as well as keep everyone's expectations aligned.

With your plans finalised and your contract signed, a deposit is paid to lock in your renovation. Starting on the agreed date we implement move into the 6C’s: Construction Commences with Continual Client Communication till Completion.

Both Geoff and Steve will be on the ground from day one of your build, along with our site foreman, Joe, managing the subtrades, suppliers, checking overall material and build quality while keeping the project running on schedule. Progress with be updated and communicated with you in our weekly meeting with you and also in our scheduled site walk throughs spread throughout the build so you’ll never be unaware of the progress of your build.

Once your renovation is completed, and your complimentary post-construction deep clean has take place, Steve will walk you through your beautiful home to ensure you're 100% in love with the end result. You’ll be given all necessary Council compliance, and builder warranty paperwork. We finish by booking in your 4 post-construction return inspections, and then leaving you to enjoy your new home!